Collect the lactation insurance payments you've already earned
LatchLog generates payer-ready SOAP notes and superbills with correct CPT/ICD-10 pairings for TLN, Wildflower, Cigna, and Aetna — cutting the 40-60% denial rate facing independent consultants.
for IBCLCs and postpartum doulas billing 15-80 insurance visits per month
Everything you need
Honest tools, no fluff.
Correct codes, every claim
Structured visit schema selects the right CPT/ICD-10 combinations — S9443, 99404, Z39.1, P92.5 — before submission, so payers can't reject on a technicality.
SOAP notes before you reach your car
Tap Start Visit, complete the structured lactation schema, and receive a signed IBCLC-logoed SOAP note PDF before you leave the driveway.
Works offline in rural home visits
An on-device queue captures every data point when there's no signal, then syncs and retries submissions automatically once connectivity returns.
Pre/post-feed weights without manual entry
Bluetooth ingestion from Hatch and Medela BabyWeigh scales feeds measurements directly into the visit record with WHO Growth Standards percentiles auto-calculated.
Insurance eligibility confirmed before mom arrives
270/271 real-time eligibility checks verify coverage and benefit status at booking, so there are no surprises at the visit.
One-tap denial appeals
Claims denied in the past 24 hours get payer-specific appeal letters drafted automatically and queued for your approval — no writing from scratch.
Branded booking page for postpartum families
Your book.latchlog.care/handle page lets sleep-deprived moms self-schedule 24-48-hour urgency slots with insurance pre-verification already attached.
HIPAA-grade evidence preservation
Nipple trauma and tongue-tie photos are SHA-256 hash-chained at capture; AES-256 encryption and SOC2-lite audit logs cover every record access.
Preview pricing
Tentative tiers — your feedback shapes the final pricing.
- ✓1 consultant
- ✓25 visits per month
- ✓Auto-generated SOAP notes and superbills
- ✓Correct CPT/ICD-10 code pairing
- ✓Patient copay collection via Stripe Checkout
- ✓Up to 5 consultants
- ✓Unlimited visits
- ✓Direct submission to TLN, Wildflower, and Pacify
- ✓Bluetooth scale ingestion (Hatch, Medela BabyWeigh)
- ✓Insurance eligibility pre-verification (270/271)
- ✓Stripe Connect commission splits
- ✓Unlimited consultants
- ✓White-label birth-center portal
- ✓Denial-appeal letter drafting with payer-specific reason-code mapping
- ✓1099-NEC auto-filing for contractor consultants
- ✓Monthly reimbursement-rate scorecard PDF
- ✓Everything in Clinic
Frequently asked
Does LatchLog work directly with The Lactation Network and Pacify Health?
Yes. Clinic and Network tiers submit claims directly to TLN, Wildflower Health, and Pacify Health via their APIs, with 837P EDI fallback for other payers. Cigna, UHC, Anthem, and Aetna direct-submission formats are also included.
Is this actually HIPAA compliant?
Yes. PHI is encrypted at rest with AES-256, every record access is captured in a SOC2-lite audit trail, and the platform runs on HIPAA-eligible infrastructure with per-tenant row-level security and a signed BAA.
I'm a postpartum doula, not a credentialed IBCLC — can I use this?
Yes. LatchLog is designed for IBCLCs, birth doulas, and postpartum doulas adding lactation-support visits under state scope-of-practice rules. The CPT/ICD-10 library covers codes applicable to each credential type.
What happens if I lose cell signal during a rural home visit?
The mobile PWA stores everything locally while offline. Once your phone reconnects, the visit queue drains automatically, retrying failed submissions with exponential backoff and sending escalation SMS if a claim stays stuck at 24, 48, and 72 hours.
How does the denial-appeal feature work?
Every claim denied in the past 24 hours gets a payer-specific appeal letter drafted automatically using the denial reason code. You review and approve in one tap — no writing from scratch, no navigating payer portals.
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